EAG International & VAE to Stage Largest Ever Seminar & Educational Programme
The 10th Anniversary EAG International & VAE will take place on Jan15th-17th 2019 . Showgoers will be rewarded with first-sight of the very latest products from more than 200 international companies and the industry’s best networking opportunities, plus the most extensive Seminar & Educational Programme in the show’s history.
Organiser Karen Cooke is particularly proud of the 2019 programme: “The show will feature a wide-reaching programme of seminars and educational opportunities, with a strong emphasis on social responsibility, technology and on business growth. The seminars, organised by bacta are free-to-attend and will focus on the real world challenges and opportunities facing today’s leisure operator,” revealed Karen.
The Seminar Programme will be relevant to investors, owners and managers of any business focused on out of home leisure and entertainment:-
Day 1 Tuesday 15th January 2019
Following on from the success of the bacta SR Exchange, bacta will be hosting four sessions focusing on protecting vulnerable people from gambling related harm.
How customer facing staff handle requests from customers to self- exclude, covering:
what to say; how to deal with angry requests and what is the purpose of the self-exclusion conversation with the customer?
Local Risk Assessments
How to mitigate the local risks to the licensing objectives. Local area profiles and expectations from a Local Authority
'Sometimes it's more than a game'
Identifying and supporting individuals experiencing problematic gambling
What is dementia?
Can we create a dementia friendly environment? A discussion and activity focusing on five key messages about dementia. An understanding of some of the issues that may impact on your customers.
Amusements- the Italian Mistake
A panel assembled by Gioco News will review the current situation in the battle to save Redemption in Italy
Day 2 Wednesday 16th January 2019
In a change of format from previous years, day two of the programme will be devoted entirely to technological innovation. Technology is having a huge influence on the evolution of the amusements and entertainment sectors. Forward-looking sessions will examine the technologies that are shaping the sector’s future:-
The Benefits Of Digital Technology
A thought provoking session that will outline the key factors driving video amusement, videmption and the other elements of tech. play in the amusement sector
We look at what is driving VR and AR and the emergence of XR onto the scene and how best to operate this. Presentations from operators and manufacturers of the latest technology.
Invigorating The Millennials
Understanding the trends and applications that are driving new audiences to the entertainment venue and how these need to be redefined for survival in a changing landscape.
Day 3 Thursday 17th January 2019
Exceeding Visitor Expectations
Motivating your staff to deliver outstanding guest experiences
For the entire third day of the programme, Foundations Entertainment University will be presenting a tailor-made one-day programme for EAG International & VAE. Sponsored by some of the international leisure industry’s leading companies, Foundations is a comprehensive educational workshop covering all aspects of planning, designing and operating a FEC or location-based entertainment for long term success. Foundations Entertainment University founder Frank Seninsky has confirmed that the day will be aimed at operators of FECs, arcades, bowling, laser tag, children’s entertainment and edutainment, indoor and adventure play, cinemas, trampoline parks, roller skating and ice rinks, karting, amusement parks and holiday parks.
Presented by Frank Seninsky, Kevin Williams and Frank Price, the day will be packed with informative sessions:-
Indoor / Outdoor Attractions (Frank Seninsky)
Games & Redemption / Redemption Prize Centre Design (Frank Seninsky)
Marketing Your FEC Using Debit Card Systems And VIP / Loyal Reward Programs? (Frank Seninsky)
Design And Layout Process To Maximise Revenues (Frank Seninsky)
How To Read A FEC P&L And Understand The Big Picture (Frank Seninsky)
Virtual, Augmented And Mixed Reality (Kevin Williams)
Electronic Payment Methodologies (Kevin Williams)
Digital Out Of Home Entertainment (DOE) Technology (Kevin Williams)
Building A Team With Personality (Frank Price)
Remarkable Parties And Group Events (Frank Price)
Visitors to EAG International & VAE attend for many reasons. For some it will be to experience the latest products from more than 200 represented manufacturers. For others it will be to catch up with friends and peers from within the industry at the many social event s surrounding the show.
Which ever way it’s viewed, EAG International & VAE is about learning from one’s peers and shared experience. There will be no greater opportunity for this than at the EAG & VAE Seminar and Educational Programme.